Caller ID

Once you have purchased Caller ID for you phone line, Winn Telecom will activate it for you.

A Caller ID display device is required for this service.  More information is available about this device at your local retail store.

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Speed Dial 8

• Speed Dial 8 lets you create a list of 8 number that can be called using a one-digit code.  To call a number on your Speed Dialing list, press the one-digit code you assigned and #.

To Create Your Speed Dialing List:

• Pick a one-digit code from 2 through 9 to each number.
• Pick up phone and listen for dial tone.
• Press *74.
• Wait for a second dial tone.  Enter the one-digit code (2 through 9) you want to assign and the complete telephone number you want the code to represent.

Example:

• Code 2     telephone number = 555-1234  or
• Code 2     long distance number = 1-123-555-1234
• Listen for 2 brief tones to confirm that number has been accepted.  Hang up or wait for dial tone.

• Repeat steps to add each number to your Speed Dialing list, or to change an existing number.

To Call a Number on Your Speed Dialing List:

• Dial the assigned code (2 through 9) for the person or business you want to call.  Press #.   The number will be dialed after a short pause.

Notes about Speed Dial 8

• When saving a long-distance number, enter 1, the area code and the telephone number.
• The maximum number of digits that can be programmed per phone number is 28 (to include access code, area code and phone number).
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Speed Dial 30

• Speed Dial 30 lets you create a list of 30 number that can be called using a two-digit code.  To call a number on your Speed Dialing list, press the two-digit code you assigned and #.

To Create Your Speed Dialing List:

• Pick a two-digit code from 20 through 49 for each number.
• Pick up the phone and listen for dial tone.
• Press *75#.
• Wait for a second dial tone.  Enter the two-digit code (20 through 49) you want to assign and the complete telephone number you want the code to represent.

Example:

• Code 20  telephone number = 555-1234 or
• Code 20  long distance number = 1-123-555-1234
• Listen for 2 brief tones to confirm that number has been accepted.  Hang up or wait for dial tone.
• Repeat steps to add each number to your Speed Dialing list, or to change an existing number.

To Call a Number on Your Speed Dialing List:

• Dial the assigned code (20 through 49) for the person or business you want to call.
• Press #.  The number will be dialed after a short pause.

Notes About Speed Dial 30:

• When saving a long distance number, enter 1, the area code and the telephone number.
• The maximum number of digits that can be programmed per phone number is 28 (to include access code, area code and phone number).
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Call Waiting

To Use:

• Tell your first caller you have another call.
• Press and release the flash/hold key once to put the first caller on hold and answer the second call.
• Again press and release the flash/hold key once to put the second caller on hold and return to the first caller.

Notes About Call Waiting:

• If you complete your first call and hang up, your phone will ring with the second call.
• If the first caller hangs up, you will automatically be connected to the second caller in 2 seconds.
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Cancel Call Waiting

To Cancel Call Waiting Before Placing a Call:

• Pick up the phone and listen for dial tone.
• Press *70.
• Listen for 3 short tones, followed by a regular dial tone.
• Dial the telephone number.

To Cancel Call Waiting During a Call:

• Press and release the flash/hold key.
• Press *70.
• You will automatically reconnect to your call.

Notes:

• Cancel Call Waiting works for the length of one call only.  Call Waiting will return once you hang up.
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3-Way Calling

To Add a Third Person to Your Call:

• Press and release the flash/hold key to put the first person on hold.
• Listen for 3 tones and then regular dial tone.
• Dial the number of the third person.  When he/she answers, only the two of you are connected and you may talk privately.  If you receive no answer or a busy signal, press and release the flash/hold key twice to return to your first person.
• To bring the first person into the conversation, press the flash/hold key for one second, and all three will be connected.
• To disconnect, have either person hang up and continue your two-way call.
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Distinctive Ring

Once you have purchase Distinctive Ring for your phone line, Winn Telecom will activate it for you.

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Call Trace Service

Call Trace can be added to your line by proper legal authorities. If you are receiving harassing phone calls, please contact your local police department to file a complaint.  At that time, Winn Telecom will be happy to activate the service to your account for a monthly fee.

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Call Block

To Access Your Call Block Service:

• Pick up the phone and listen for dial tone.
• Press *60.
• Listen to the recorded instructions for options.  The phone numbers you enter on your Call Block list will be repeated to you.
• The number of the last person who called you may be added t your list by following the recorded instructions.
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Basic Voice Mail

    Contact us for instructions on voice mail use.

Deluxe Voice Mail

    Contact us for instructions on voice mail use.